Terms & Conditions
Bookings:
Bookings are essential for all treatments.
Only one therapist works in this beauty therapy concept, so your call won't be taken if the therapist is busy.
If you need any information,
please email:
Or call 022 574 0049
or pop into The Beauty Garden, Walk-in's are welcome
(a "treatment in progress'' sign will be on the door if busy)
Please note that as a courtesy to our clients a prompt appointment schedule is adhered to. Please be aware that if you arrive late, your appointment will be finished at the scheduled time to respect our next client’s scheduled time.
Package Treatments:
Because the course of treatments has been prescribed for you individually, package treatments are non-transferable. Package treatments are to be used within 8 months of payment. By Paying in full, you accept and understand the terms and conditions of your treatments.
Your Health:
We request that you disclose any medical conditions and/a prescription as some services may be contraindicated.
Please advise of any allergies, sensitivities or if you are pregnant.
No massage treatment will be provided if you are in your first trimester of pregnancy.
Studio Etiquette:
Upon arrival please turn off mobile phones. My goal is to offer the most peaceful and relaxing environment to each and every guest. Thank you for your consideration.
Cancellation policy:
It is much appreciated to Cancel/Reschedule your appointment 24h before your treatment.
Payment:
We accept cash, EFTPOS, Visa and MasterCard only.
Please be aware that Paywave, Visa and MasterCard payments will get 2.85% surcharge.
All prices are in NZ dollars.
Arrival:
Please arrive 5 min before your appointment time.
The Beauty Garden is one room treatment premises. If you arrive too early, please go to the Queenstown health reception. Cosy sofa, brochures, toilets and smiles from the receptionist are there while you will be waiting.
Parking:
4 spaces of free carpark are available in front of The Beauty Garden and Queenstown Health.
These may be full due to the busy clinic.
It's much recommended to check before arrival for other parking alternatives.
Children:
Kids are welcome.
it won't bother the therapist to have kids around, as long as they are calm as there are hazards around the room.
Gift Voucher:
What a wonderful way to treat your family and friends members.
Please enquire in the studio for gift vouchers.
Other:
NO sexual services provided